Terms of service
Last updated 16 October 2026
These terms cover your use of SampleX, a Shopify app made by Making Pixels Ltd (“we”), a company registered in England and Wales (company number 17422460) at 66 Paul Street, London, EC2A 4NA, United Kingdom. By installing SampleX you agree to them, along with Shopify’s own terms for apps.
The service
SampleX lets you offer product samples in your Shopify store: sample buttons, limits and pricing enforced at checkout, and related tools. We aim to keep it running and accurate, and to fix problems quickly, but we can’t promise it will be uninterrupted or error-free.
Plans and billing
SampleX has a free plan and paid plans. Paid plans are billed by Shopify on your Shopify invoice, in US dollars, and include a free trial where stated. You can change or cancel your plan at any time from the app; cancelling stops future charges. Shopify’s billing terms apply to refunds. We’ll give at least 30 days’ notice of a price change for your plan.
Your responsibilities
- Setting up your sample offers, prices and limits to suit your business.
- Telling your customers about how you use their data, including through SampleX.
- Making sure the samples you offer and any emails you send comply with the law where you sell.
Your data
Your store’s data stays yours. We handle it as described in our privacy policy and only to provide the app.
Liability
As far as the law allows, we’re not liable for indirect or consequential losses, such as lost profit, and our total liability is limited to the fees you paid for SampleX in the 12 months before the claim. Nothing in these terms limits liability that can’t be limited by law.
Ending the service
You can uninstall SampleX at any time. We may suspend access if the app is used to break the law or to abuse the service. If we ever stop offering SampleX, we’ll give at least 30 days’ notice.
Changes
We may update these terms. If a change matters, we’ll tell you in the app or by email before it takes effect.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. If you’re a consumer, you keep any protections the law where you live gives you.